k4club Terms and Conditions

1 Acceptance of Terms

By accessing, registering for, or using any services provided by k4club on this website, you hereby acknowledge that you have read, understood, and agree to be bound by the terms and conditions set out in this document along with our Privacy Policy and Responsible Gambling Policy.

These terms and conditions constitute a binding agreement between you (the user) and k4club (the platform). If you do not agree with any part of this document, you are asked not to use the k4club platform.

2 Account Eligibility and Registration

To register and maintain an active account at k4club, you must meet the following requirements at all times of use:

• Be 21 years of age or older on the date of registration and throughout the duration of account use.
• Be an individual acting on your own behalf, not on behalf of any third party.
• Not be on any list of persons excluded from gambling by any relevant regulatory body.
• Not fall within the category of persons prohibited from using online gambling services under the laws of your country or territory of residence.

Each user is only permitted to hold one (1) active account. Registration of multiple accounts by the same individual, whether using different names, emails, mobile numbers, or payment information, is strictly prohibited.

All information provided during registration must be accurate, complete, and current. k4club reserves the right to request identity verification documents at any time, including but not limited to a copy of a national identity card (MyKad) or valid passport.

3 Deposits, Withdrawals and Payment Methods

k4club provides a range of payment methods suitable for Malaysian users to facilitate deposits and withdrawals:

• E-wallet: Touch 'n Go eWallet, Boost, ShopeePay
• Instant transfer: DuitNow
• Online banking: FPX (Maybank, CIMB, Public Bank, RHB and other major banks)
• Cryptocurrency: USDT, BTC, ETH

Minimum deposit amount is RM50 for each payment method. No method carries a minimum deposit different from this amount.

Minimum withdrawal amount is RM100. All valid withdrawal requests will be processed within one hour of the request being submitted, subject to required security checks.

All funds in a k4club account belong solely to the registered user. Transfers of balances between accounts are not permitted. k4club is not responsible for any losses arising from incorrect payment account information provided by the user during the withdrawal process.

k4club reserves the right to require users to provide proof of ownership of the payment method used as part of the identity verification (KYC) process before any withdrawal is approved.

4 Bonuses, Promotions and Wagering Requirements

k4club offers various promotions and incentives to registered members. All bonuses and promotions are subject to specific terms stated alongside each offer.

Welcome Bonus: New members are eligible to receive a 100% match bonus on their first deposit up to a maximum of RM1,500. A worked example: depositing RM100 gives a bonus of RM100, bringing the total balance to RM200, with a wagering requirement of RM100 × 15 = RM1,500 before a withdrawal can be made on those bonus funds. For a higher deposit, for example a deposit of RM3,200, the maximum bonus of RM1,500 will be given, bringing the balance to RM4,700, with a wagering requirement of RM1,500 × 15 = RM22,500.

• The wagering requirement is 15 times the bonus amount received (not the deposit amount).
• The wagering requirement must be completed within the timeframe specified when the offer is given.
• Each user is eligible to receive the welcome bonus once only, for their first account.
• Any attempt to abuse or manipulate the bonus system will result in account termination and forfeiture of any bonus funds.

The k4club VIP programme has three tiers: Bronze (weekly cashback of up to 0.3%), Silver (weekly cashback of up to 0.7%) and Gold (weekly cashback of up to 1.0%). VIP tier advancement depends on continued betting activity and compliance with the platform's terms of use.

5 User Responsibilities

As a user of the k4club platform, you are fully responsible for ensuring the following are complied with at all times:

• Keeping your account password and login information confidential. k4club will not be responsible for any losses that occur as a result of your account information being disclosed to another party.
• Notifying k4club promptly if you suspect any unauthorised access to your account.
• Ensuring that your use of the k4club platform does not violate any laws or regulations applicable in your place of residence.
• Not using automated software, bots, scripts, or other unauthorised methods to access or interact with the platform.
• Not engaging in any form of fraud, money laundering, or other illegal activity through the k4club platform.
• Do not make any false claims or representations to k4club or any other party regarding the use of this platform.

Violation of any of the responsibilities listed above may result in immediate account suspension or termination, forfeiture of account balance, and/or appropriate legal action.

6 Intellectual Property Rights

All content found on the k4club platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads and software, is the exclusive property of k4club or its content licensors and is protected by applicable intellectual property laws.

You are not permitted to copy, modify, publish, transmit, display, sell, distribute or exploit any content from this platform without prior written consent from k4club.

The business name k4club and all related trademarks are registered or unregistered trademarks owned by k4club. Use of any of these trademarks without written permission is prohibited.

7 Account Suspension and Termination

k4club reserves the right, at its absolute discretion, to suspend or terminate any user's account without prior notice in the following circumstances:

• The user violates any of the terms in this document.
• k4club suspects or confirms the occurrence of fraud, money laundering or other illegal activity.
• The user provides false or misleading information during registration or during the identity verification process.
• The user registers or maintains more than one account.
• There is a requirement under applicable laws or directives from a relevant regulatory body.

If an account is terminated for reasons other than a breach of terms, any valid balance in your account will be returned after all required reviews are completed. In the case of a breach of terms, k4club reserves the right to forfeit all or part of the account balance.

Users may also request to close their own account at any time by contacting our customer support service.

8 Limitation of Liability

k4club provides its platform "as is" and makes no warranties, whether express or implied, regarding the accuracy, reliability, availability or suitability of the service for any particular purpose.

k4club will not be liable for any direct, indirect, incidental, special or consequential losses arising from:

• Platform interruption or unavailability due to technical maintenance, server failure or circumstances beyond our control.
• Loss or damage to data occurring during the data transmission process.
• Unauthorised access to a user's account resulting from the user's own negligence in maintaining password confidentiality.
• Unfavourable betting or game outcomes occurring on the platform.

In any case, k4club's total liability to any user shall not exceed the value of the most recent deposit made by that user in the 30 days prior to the claim being made.

9 Responsible Gambling

k4club is fully committed to responsible gambling practices. We believe that gambling should be a form of entertainment, not a source of income or a way to resolve financial problems.

We provide tools and resources to help users maintain control over their betting activity:

• Deposit Limits: Users can set daily, weekly or monthly limits on deposits to their account.
• Betting Limits: Users can set limits on the amount that can be wagered within a given period.
• Cooling-Off Period: Users can request a temporary break from the platform, ranging from 24 hours to 6 weeks.
• Self-Exclusion: Users can apply to be excluded from the platform for a longer period, including a permanent exclusion option.

To activate any of the above tools, please contact k4club's customer support service, which operates 24/7 in Bahasa Melayu and English, via live chat or email.

The k4club platform is for users aged 21 and above only. Parents and guardians are required to take appropriate steps to prevent children from accessing this platform.

10 Dispute Resolution

Should any dispute arise between a user and k4club regarding the use of the platform or any aspect of these terms and conditions, the following steps must be followed:

• Step One: The user should contact the k4club customer support team directly and describe the dispute in detail. The majority of disputes are resolved at this stage within a short period of time.
• Step Two: If the user is not satisfied with the customer support decision, the user may escalate the complaint to k4club management via our official email.
• Step Three: If the dispute still cannot be resolved, the user may refer the matter to the regulatory licensing body recognised by k4club.

These terms and conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which k4club operates under its international licence. All disputes that cannot be resolved through negotiation will be referred to binding arbitration in accordance with the rules of the relevant arbitration body.

k4club's decision on all technical and game-related matters is final and binding, unless there is clear evidence of a technical error on the part of k4club.

11 Contact Us

If you have any questions, concerns or require further clarification regarding these terms and conditions, the k4club team is available to assist through the following channels:

• Live Chat: Available 24/7 directly from the k4club platform in Bahasa Melayu and English.
• Support Email: [email protected] — replies within a reasonable timeframe.

The k4club customer service team operates around the clock to ensure every user receives the assistance they need promptly and professionally.